Job automation
In this report we look at the impact of AI-enabled job automation on roles in the built environment using research from the World Economic Forum for the real estate and infrastructure industries.
We also summarise insights and ideas from our SDP Roundtable on how we could approach automation ethically, responsibly and sustainably by:
Adopting a human-centric approach in engaging and training employees and serving customers.
Taking a long-term growth orientation when considering AI automation opportunities rather than focusing on short-term cost reduction.
The importance of using generative AI tools for the tasks they are well suited to and exercising caution elsewhere.
Published: March 2024
Sustainable digitalisation principles addressed
The sustainable digitalisation principles and factors that this report touches on are marked below in bold.
1_ Clarity of Purpose
Determination of Purpose
Disclosure and Consent
2_ Benefit to Humanity
Human Centricity
Privacy
Data Ownership
3_ Whole Impact
Cybersecurity
Environment
Hardware Materials
4_ Broad Responsibility
Systemic Impacts
System Resilience
Future Impacts
5_ Stakeholder Accountability
Data Quality and Trustworthiness
Complaint Management
Accountable Parties
Transparency
Start applying the sustainable digitalisation principles in your business and on your digital deployments with our Principle Application Frameworks.
Image at top: Lucrezia Carnelo